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reno solutions

Business Process Management (BPM)


reno solutions business process management

In today’s volatile times, organisations are increasingly looking to transform, become more process driven and consumer aligned as they compete to improve consumer service, reduce cost and generally create business value.

We considered business processes as strategic assets to be understood, managed, and improved. Together with the innovative application of both human and technology assets organisations can develop the means to incorporate “continuous change” as a core capability within their organisation.

The development of a successful BPM capability requires discipline, maturity and tenacity. Our specialists work collaboratively with clients to provide the right mix of subject matter expertise, process and technical knowledge to ensure successful execution

Example assignments could include:

  • You are looking to expand operations internationally and are looking for a standard
      operating platform for implementation across all new locations
  • You have just undergone a period of rapid change, possibly post-merger, and are
      looking to transform service delivery through shared services, off-shoring and or
      service re-engineering
  • Your organisation is looking for frameworks, technologies and practises to improve
      operations in order to reduce costs, capture lost revenue or improve service levels
  • You need assistance in managing your physical assets
  • You are looking to streamline end to end process across all stages of the value chain
      from the initial point of client engagement to fulfilment in order to improve Client Service
      delivery and satisfaction

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